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Find the Best Expert for You on Xpertia
Get Answers to Your Questions with Our FAQ
Questions about our company, our teachers, and our website? We've got answers for you in our frequently asked questions section. Feel free to get in touch with us for further details if you can't find the info you're looking for on this page.
Answering Your Questions About Xpertia
We want to address some of the most often asked questions concerning our services and website on this page.
Before, during, or after using our platform, we can understand that you may have some questions.
Please take a minute to go over the questions and answers given below as we want to make working with us as easy and rewarding as possible.
Please don't hesitate to contact our customer care staff for further help if you have any other queries or worries.
We appreciate your time and custom!
Before, during, or after using our platform, we can understand that you may have some questions.
Please take a minute to go over the questions and answers given below as we want to make working with us as easy and rewarding as possible.
Please don't hesitate to contact our customer care staff for further help if you have any other queries or worries.
We appreciate your time and custom!
Students can get highly skilled and seasoned teachers using the online tutoring portal Xpertia. Students may search through our directory, choose the teacher who best meets their requirements, and set up a session.
Lots and lots of subjects are available from us, including maths, science, English, history, and many more. We’re always adding more tutors too.
Our website enables you to search by subject, education, and experience. You can also see when they are available. In order to identify the candidate that best meets your requirements, you may also check his / her reviews.
Lesson fees vary dramatically so whatever your budget we should have a tutor for you. A typical lesson cost is anything from £15 to £50 per hour.
A session may be scheduled quickly and easily; just search through our instructor directory, choose a tutor, and then click on a time and length of lesson you’d like to book from their schedule.
Yes, every one of our tutors has appropriate qualifications.
To make sure that all of our teachers are educated and experienced, we have a screening procedure in place.
There’s also a star rating system to help.
To make sure that all of our teachers are educated and experienced, we have a screening procedure in place.
There’s also a star rating system to help.
Yes of course, you can book the tutor you like best on the platform.
If you can’t find one that you like we also have a detailed search function where you let us know your needs and our staff will search for one for you.
If you can’t find one that you like we also have a detailed search function where you let us know your needs and our staff will search for one for you.
Email us at support@xpertia.co.uk, or by going to our website's contact page.
Log into your account on the Xpertia platform to cancel or reschedule a class. Navigate to the class you want to postpone or cancel, then follow the on-screen instructions. Please give as much notice of a cancellation as possible. More than 7 days you’ll get a full refund. Within a week before the lesson a 50% refund except in the last 48 hours when unfortunately we can’t offer a refund.
To adjust the time of the lesson, rather than cancel, please message your tutor.
To adjust the time of the lesson, rather than cancel, please message your tutor.
A lesson will be deemed taken even if you miss it. To avoid falling behind, we advise that you book the missing class as soon as you can.
We work hard to provide our students the finest experience with online tutoring. Please contact our customer care staff on support@xpertia.co.uk if you are dissatisfied with a class, and they will work with you to find a solution. Refunds can sometimes be given.
Go to your account on the Xpertia platform to rate or comment on an instructor.
You may evaluate the teacher and write a review by simply selecting the lesson that you want to provide feedback on.
You may evaluate the teacher and write a review by simply selecting the lesson that you want to provide feedback on.
We hope that this FAQ was helpful and answered any questions you may have about how Xpertia works. If you have any further questions, please don't hesitate to contact our customer service for assistance.